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Open Text Technical Alert 10612010

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jclapham
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Hi all -
I have a question from a customer re: a recent Livelink bug and how other companies may be handling it

Open Text Technical Alert 10612010 describes a bug which causes data loss when multiple items are restored from the Recycle Bin. No auditing info is recorded. The bug appears to be due to the autopurge feature in Content Server 9.7.1. Content Server 9.7.0 does not contain the autopurge feature. The Technical Alert indicates that data loss will occur when upgraded to Content 9.7.1

The solution is two patches - one patch for Content Server 9.7.0 and one patch for Content Server 9.7.1. Affymax currently uses Content Server 9.7.0 and will not upgrade until next year. There is reluctance to install a patch due to (1) correct operation of patch cannot be tested in house since the autopurge feature is only with version 9.7.1 and (2) some issues were encountered with a previous patch. IT is following up with Open Text Technical Support for testing info.

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So, what do other people do in this situation?

Hi John I can't speak to by Dave Kinchlea

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